وظائف الكويت اليوم

مطلوب موظفين كول سنتر ذكور او اناث أي جنسية مرتب 300 - 350 دينار كويتي

مطلوب موظفين كول سنتر ذكور او اناث أي جنسية مرتب 300 - 350 دينار كويتي

مطلوب موظفين كول سنتر ذكور او اناث أي جنسية مرتب 300 - 350 دينار كويتي

مطلوب وظيفة وكيل مركز الاتصال (كول سنتر) في الكويت

المكان: خيطان

مطلوب وكيل مركز الاتصال (كول سنتر)

- خبرة:3 سنوات

- تعليم: درجة جامعية أو دبلوم.

- جنسية: أي جنسية

- جنس: الذكور و الإناث

- لغة: امر جيد في الإنجليزي

الأدوار والمسؤوليات:

إدارة كميات كبيرة من المكالمات الواردة والصادرة في الوقت المناسب.

اتبع نصوص الاتصال عند التعامل مع مواضيع مختلفة.

تحديد احتياجات العملاء وتوضيح المعلومات والبحث في كل مشكلة وتقديم الحلول و / أو البدائل.

بناء علاقات مستدامة وإشراك العملاء من خلال اتخاذ خطوات إضافية.

احتفظ بسجلات لجميع المحادثات في قاعدة بيانات مركز الاتصال لدينا بطريقة مفهومة.

المتطلبات والمهارات

الخبرة السابقة في دور دعم العملاء.

سجل حافل بالإنجاز المفرط

لمهارات الاتصال الهاتفية واللفظية القوية جنبًا إلى جنب مع الاستماع النشط.

الإلمام بأنظمة وممارسات إدارة علاقات العملاء.

تركيز العميل والقدرة على التكيف مع أنواع الشخصيات المختلفة.

مرتب :300 ~ 350

الوظائف: بدوام كامل

hrd@delivery-express.com

وظائف الكويت اليوم

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